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Standard shipping takes 3–5 business days. Express shipping (1–2 days) is available at checkout for most locations. International orders typically arrive within 7–14 business days depending on customs clearance.

We offer a 30-day no-questions-asked return policy on all products. Items must be returned in original packaging. Once we receive your return, refunds are processed within 3–5 business days to your original payment method.

Register your product at zenith.com/register within 30 days of purchase to activate your 3-year warranty. For warranty claims, contact our support team with your order number and a brief description of the issue.

Yes! ZENITH devices support multipoint pairing — connecting to 2 devices simultaneously. Simply pair both devices through the ZENITH app, and audio will automatically switch between them based on which device is actively playing.

The ZENITH app (iOS & Android) lets you customize EQ settings, toggle ANC levels, check battery status, update firmware, and access spatial audio profiles. It's free and pairs automatically with all ZENITH products.

Our earbuds and sport headphones carry IPX4 or IPX5 ratings — safe for sweat and light rain. Our home and studio products are not water rated. Always check the individual product spec sheet for ratings.

Yes — verified students and educators get 15% off all products, stackable with sale pricing. Verify your status through our partner UNiDAYS or SheerID in under 2 minutes.

Firmware updates are delivered automatically via the ZENITH app when your device is connected and charging. You can also check for updates manually in app Settings → Device → Check for Updates.